Studio Policy

To help the studio run efficiently, please note the following studio policies. Thank you for your cooperation.

IMPORTANT: Cancellations must be made 24 hours prior to appointment or the session will be charged in full. No shows or late cancellations will be deducted from your package.

Prior experience on Pilates equipment required before joining group equipment classes. Call for information on how to get started if you have never used Pilates apparatus.

All discount packages must be paid in advance and payment is required at the time of session for private training with instructor.

All sessions are 50 minutes in length. The session begins at the appointment time, not at time of arrival. Please arrive on time.

Sessions are non-refundable but are transferable with consent of owner. Equipment packages and mat class cards have a 3 month expiration period.

Please do not place personal items such as purses and coats on equipment.

In consideration of others, please refrain from wearing heavy perfumes, cologne and scented lotions. Please turn all cell phones off during class.

No street shoes on studio floor. Socks are required on all equipment. Socks with gripper bottoms are recommended. For your convenience, we sell these at the studio.

Please notify us of any changes in your health/medical condition.

Please wear exercise wear that allows for a full range of movement. We recommend slightly fitted attire so the instructor can see body movement. Please no loose fitting or baggy sweats.

In the event of inclement weather, we understand that you may not be able to travel to your session. In this case, you will not be charged as long as you contact the studio. We will do our best to reschedule your session.